Last Updated: 09/09/2023
Welcome to Kenyanfoodie.com, an online food delivery service (referred to as "Kenyanfoodie," "we," "our," or "us"). This Privacy Policy outlines how we collect, use, and protect your personal information when you access or use our website and services. By using Kenyanfoodie.com, you consent to the practices described in this policy.
1. Information We Collect
1.1. Personal Information: We may collect personal information, such as your name, email address, phone number, and delivery address when you create an account or place an order.
1.2. Order Information: We collect information about your food orders, including order details, payment information, and transaction history.
1.3. Location Data: With your permission, we may collect your device's location information to provide delivery services accurately.
1.4. Communication: We may collect information from your communications with us, including customer support inquiries and feedback.
1.5. Log Data: When you use our website, we automatically collect log data, such as your IP address, browser type, operating system, and browsing activity.
2. How We Use Your Information
2.1. Order Fulfillment: We use your personal information to process and fulfill your food orders, including payment processing and delivery.
2.2. Communication: We may use your contact information to communicate with you about your orders, promotions, and updates related to our services.
2.3. Improvement: We use data analytics to improve our website and services, including menu recommendations, user experience, and service quality.
3. Data Sharing
3.1. Third Parties: We may share your information with third parties, such as restaurants and delivery partners, to fulfill your orders and improve our services.
3.2. Legal Compliance: We may share information as required by law or to protect our rights, privacy, safety, or property.
4. Data Security
4.1. Security Measures: We implement security measures to protect your personal information, but no method of transmission over the internet is completely secure.
5. Your Choices
5.1. Account Access: You can access and update your account information at any time by logging into your account settings.
5.2. Communication Preferences: You can choose to opt out of promotional communications from us.
5.3. Location Data: You can enable or disable location services through your device settings.
6. Children's Privacy
6.1. Age Requirement: Our services are intended for users aged 18 and older. We do not knowingly collect information from children under 13. If you believe we have collected information from a child under 13, please contact us to have it removed.
7. Changes to this Privacy Policy
7.1. Policy Updates: We may update this Privacy Policy to reflect changes in our practices. The date of the latest revision will be indicated at the top of the policy.
8. Contact Us
8.1. Contact Information: If you have questions or concerns about this Privacy Policy or our data practices, please contact us at care@kenyanfoodie.com.
Thank you for using Kenyanfoodie.com. We are committed to protecting your privacy and providing you with a secure and convenient food delivery experience.